Terms & Conditions
By booking with Whitehill Adventures, you agree to the following terms:
1. Bookings & Payments
- Bookings are confirmed only after an advance payment
- Full payment must be completed before travel begins
- Prices and availability are subject to change until confirmation
2. Cancellations & Refunds
- Cancellation policies depend on hotels, transport, and third-party providers
- Refunds (if applicable) will be processed after deductions
- Some bookings during peak season may be non-refundable
3. Travel Services
- We act as a travel facilitator and planner
- Services such as hotels, transport, and activities are provided by third parties
- We are not responsible for delays, accidents, weather conditions, strikes, or service disruptions beyond our control
4. Itinerary Changes
- Routes, schedules, or accommodations may change due to operational or weather conditions
- We ensure suitable alternatives wherever possible
5. Customer Responsibility
- Travelers must carry valid ID proof during travel
- Accurate information must be provided during booking
- We are not responsible for issues arising from incorrect details
6. Liability Disclaimer
- We strive to provide safe and reliable travel experiences
- However, we are not liable for loss, injury, delay, or damages during travel caused by third-party services or unforeseen circumstances
7. Cookies & Website Use
- By using our website, you agree to the use of cookies as described in our Privacy Policy
- Misuse of the website (spam, hacking, or unauthorized access) is strictly prohibited
8. Legal Action
- Whitehill Adventures reserves the right to take legal action against any misuse, fraud, or violation of terms
- All disputes shall fall under the jurisdiction of Shimla, Himachal Pradesh, India
9. Updates to Terms
- We may update these Terms & Conditions at any time without prior notice
- Continued use of our services implies acceptance of updated terms